PODSMITH CAREERS podsmith

Job Title: Customer Growth & Sales Executive
Location: Burton on Trent
Contract: Part-Time
Start Date: Spring/Summer 2025

About Podsmith

We’re Podsmith, a creative print and embroidery studio that helps individuals and brands bring their ideas to life, one stitch at a time. We’ve got bold machines, even bolder ideas, and a growing reputation for quality, creativity, and supporting small independent businesses to launch their own product lines.

This is the sister brand to our original gift company Solesmith (est 2014) where we have ranges with Next, John Lewis and Dunelm. Podsmith is all about plugging small businesses into our system to create something amazing for them, their customers and their bottom lines.

We’re now looking for someone to help us grow — fast. Your mission will be to help bring new customers through the door (real or virtual), nurture leads, and build out sales processes that can scale with us.

What You’ll Be Doing

Short-term: Focus on Customer Acquisition

- Identify and reach out to potential customers — both individuals and businesses

- Create and manage campaigns that drive inbound enquiries (email, social, referrals, etc.)

- Follow up on leads with confidence and care, turning interest into orders

- Help shape our messaging and outreach strategy based on what’s working

Longer-term: Build Out Sales Processes

- Develop a clear sales pipeline and CRM process for managing and nurturing leads

- Work closely with the production team to align sales with capacity and capabilities

- Identify new markets or niches for Podsmith to explore

- Gather and share customer feedback to inform future products and services

You’ll Love This Role If You...

- Have experience in sales, marketing, or customer outreach (agency or product-based)

- Are proactive and comfortable taking the lead on projects

- Are a great communicator — confident, enthusiastic, and persuasive

- Love creative businesses, design-led products, and the idea of growing something from the ground up

- Have ideas and want to see them actioned quickly

Nice-to-Haves

- Experience with CRM systems or email marketing tools

- Abackground or interest in fashion, merch, gifting, fitness or custom products

- Basic design or content creation skills (e.g., Canva, Adobe, etc.)

What You’ll Get

- The chance to join a fun, ambitious team at an exciting growth stage

- Autonomy and the opportunity to shape your own role

- Studio perks (custom gear, creative space, lots of tea)

- Competitive pay based on experience

Want to make your mark with Podsmith? Drop us your CV, a few lines about why you’re excited about this role, and any relevant links (LinkedIn, portfolio, etc.)

Email: Lauren@solesmith.co.uk

Job Title: Admin E-Commerce Assistant
Location: Burton on Trent
Contract: Part-Time
Start Date: Spring/Summer 2025

About Podsmith/Solesmith

Podsmith is a small but growing print and embroidery business creating personalised products for retail and wholesale. We’re all about thoughtful details, creative design, and great customer service – and we’re looking for someone to help keep the back end of the business running smoothly.

This is a part-time role with plenty of variety – from helping manage stock and product uploads to keeping wholesale customers in the loop and supporting our internal systems.

What You’ll Be Doing

We’re looking for a part-time admin assistant to join the team at Podsmith – someone super organised who can help keep everything ticking over behind the scenes.

You’ll need to be comfortable working across a few different systems (training provided), have great attention to detail, and be happy communicating with both suppliers and customers. We’re a small team, so someone proactive, adaptable, and happy to muck in would be a great fit.

Hours are flexible, and there’s room for the role to grow.

Key Roles will include:

- Uploading new products and keeping our sales channels up to date

- Helping track sales and pulling reports

- Supporting the buyer with quoting, ordering, and invoicing

- Managing stock levels and keeping things organised

- Liaising with wholesale accounts and checking in with customers

- Assisting with general admin and occasional marketing support

You’ll Love This Role If You...

- Enjoy keeping things organised and ticking over

- Feel confident working across different systems and platforms (with support from us!)

- Like a mix of admin, logistics, and customer communication

- Have a good eye for detail and a knack for spotting when something’s not quite right

- Are a self-starter who can work independently but also chip in with a small, friendly team

Nice-to-Haves

- Experience in ecommerce, wholesale, or retail admin

- Comfortable with spreadsheets and tracking reports

- Confident writing clear, professional emails

- An interest in small business life and how everything fits together behind the scenes

What You’ll Get

-Flexible part-time hours

- Supportive team and a relaxed working environment

- Involvement in lots of different areas of the business

- Opportunities to learn, grow and shape the role as the business evolves

Want to make your mark with Podsmith? Drop us your CV, a few lines about why you’re excited about this role, and any relevant links (LinkedIn, portfolio, etc.)
Email: Lauren@solesmith.co.uk