Job Title: Customer Growth & Sales Executive
Location: Burton on Trent
Contract: Part-Time
Start Date: Spring/Summer 2025
About Podsmith
We’re Podsmith, a creative print and embroidery studio that helps individuals and brands bring their ideas to life, one stitch at a time. We’ve got bold machines, even bolder ideas, and a growing reputation for quality, creativity, and supporting small independent businesses to launch their own product lines.
This is the sister brand to our original gift company Solesmith (est 2014) where we have ranges with Next, John Lewis and Dunelm. Podsmith is all about plugging small businesses into our system to create something amazing for them, their customers and their bottom lines.
We’re now looking for someone to help us grow — fast. Your mission will be to help bring new customers through the door (real or virtual), nurture leads, and build out sales processes that can scale with us.
What You’ll Be Doing
Short-term: Focus on Customer Acquisition
- Identify and reach out to potential customers — both individuals and businesses
- Create and manage campaigns that drive inbound enquiries (email, social, referrals, etc.)
- Follow up on leads with confidence and care, turning interest into orders
- Help shape our messaging and outreach strategy based on what’s working
Longer-term: Build Out Sales Processes
- Develop a clear sales pipeline and CRM process for managing and nurturing leads
- Work closely with the production team to align sales with capacity and capabilities
- Identify new markets or niches for Podsmith to explore
- Gather and share customer feedback to inform future products and services
You’ll Love This Role If You...
- Have experience in sales, marketing, or customer outreach (agency or product-based)
- Are proactive and comfortable taking the lead on projects
- Are a great communicator — confident, enthusiastic, and persuasive
- Love creative businesses, design-led products, and the idea of growing something from the ground up
- Have ideas and want to see them actioned quickly
Nice-to-Haves
- Experience with CRM systems or email marketing tools
- Abackground or interest in fashion, merch, gifting, fitness or custom products
- Basic design or content creation skills (e.g., Canva, Adobe, etc.)
What You’ll Get
- The chance to join a fun, ambitious team at an exciting growth stage
- Autonomy and the opportunity to shape your own role
- Studio perks (custom gear, creative space, lots of tea)
- Competitive pay based on experience
Want to make your mark with Podsmith? Drop us your CV, a few lines about why you’re excited about this role, and any relevant links (LinkedIn, portfolio, etc.)
Email: Lauren@solesmith.co.uk
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